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Portfolio Administrator

Location: Aldermaston Salary: £23000 - £25000 per annum
Sector: Engineering Specialism:
Type: Permanent Contact: Matt Henocq

Administrator

My client is looking for a portfolio Administrator to report into the portfolio manager and be part of a team responsible for the timely resolution of queries from asset managers and owners.

My cleint is a market leader in the renewable energy sector in the UK and across Northern Europe.

Role responsibilities:

  • Responding to customers or clients' inquiries and concerns.
  • Working closely with our field-based Engineers, taking responsibility for prioritising and planning field jobs according to severity.
  • Processing engineers job sheets.
  • Liaising and booking of sub contactors.
  • Arrange and book ferries and hotels, as required.
  • Producing customer information packs in accordance with the contract service level agreement.
  • Producing monthly reports where you will extract, manipulate, and input data.
  • Continuous management of document control. (Purchase order, goods received, invoicing etc)
  • Supporting with site performance monitoring, completing basic fault analysis.
  • Control of key component stock, including but not limited to procurement, deliveries, and stock management.
  • Flexible and adaptable to be able to cope with the ever-changing demands of our customer portfolio

Skills and competencies:

  • Experience in working with CRM systems and MS office suite, Word & Excel essential.
  • Excellent communication and organisational skills.
  • Good customer service skills and confident telephone manner.
  • Process documents efficiently, ensuring all correspondence is accurate and in a timely fashion.
  • Able to work under pressure, meeting tight deadlines in a demanding environment.
  • Can multitask and meet changing deadlines.
  • Commercially astute, able to identify key value driver

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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